Frequently Asked Questions
Find answers to common questions about our platform
Getting Started
Billing & Payments
Getting Started
How do I create an account?
Click the "Sign Up" button, fill in your business details, and choose a subscription plan. You'll receive a confirmation email with next steps.
What subscription plans are available?
We offer various plans tailored to different business sizes. Visit our pricing page to compare features and choose the best plan for your needs.
How do I set up my business profile?
After logging in, go to Settings > Business Profile to add your company information, logo, and customize your preferences.
Billing & Payments
What payment methods do you accept?
We accept all major credit cards, mobile money, and bank transfers. Payment options may vary by region.
How does the billing cycle work?
Subscriptions are billed monthly or annually, depending on your chosen plan. You can change your billing cycle in your account settings.
What is your refund policy?
We offer a 30-day money-back guarantee for new subscriptions. Contact our support team for refund requests.
Features & Usage
What are the key features?
Our platform includes booking management, employee scheduling, inventory tracking, financial reporting, and more. Visit our features page for a complete list.
How do user roles work?
We offer admin, employee, and customer roles with different permission levels. Admins can customize role permissions in the settings.
What integrations are available?
We integrate with popular payment processors, accounting software, and marketing tools. Check our integrations page for the full list.
Still Need Help?
Can't find what you're looking for? Our support team is here to help.